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How to Manage Difficult People
How to Manage Difficult People
Proven strategies for dealing with challenging behaviour at work
by: Alan Fairweather
$17.99  $19.99  inc GST    $16.35  $18.17  ex GST
Publication Date: 15/05/2014
ISBN: 9780716023982
Paperback: 224 pages
Published In: United Kingdom
Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book shows you how to: defuse and deal with difficult customers, both on the phone and face to face; and manage problems with colleagues in the workplace, including a manipulative boss.
In Stock
Management
Management
A Pacific Rim Focus
by: Kathryn Bartol
$142.15  $157.95  inc GST    $129.23  $143.59  ex GST
Edition: 6
Publication Date: 04/10/2010
ISBN: 9780070284968
Paperback
Published In: Australia
Out of Stock
Retailing Management
by: Michael Levy
$182.61  $202.90  inc GST    $166.01  $184.45  ex GST
Edition: 9
Publication Date: 01/12/2013
ISBN: 9780078028991
Hardback: 704 pages
Published In: United States
Intends to inform students about the developments in the retail industry. This title features the developments in the industry that provides challenging and rewarding opportunities for students interested in retailing careers and companies supporting the retail industry such as IBM, Procter & Gamble, and Google.
Out of Stock
30-minute Social Media Marketing Step-by-step Techniques to Spread the Word About Your Business
by: Susan Gunelius
$22.45  $24.95  inc GST    $20.41  $22.68  ex GST
Publication Date: 01/11/2010
ISBN: 9780071743815
Paperback
Small business marketing expert Susan Gunelius guides readers through social media marketing for small business, providing measurable results in just 30 minutes a day
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Stop Talking Start Communicating Counterintuitive Secrets to Success in Business and in Life
by: Geoffrey Tumlin
$25.15  $27.95  inc GST    $22.86  $25.41  ex GST
Publication Date: 01/08/2013
ISBN: 9780071813044
Paperback
Suitable for anyone who wants to be a difference-making leader, manager, or team member, this book combines scientific research with real-world strategies to deliver a proven approach to more effective communication.
In Stock
Highly Recommended Harnessing the Power of Word of Mouth and Social Media to Build Your Brand and Your Business
by: Paul M. Rand
$31.45  $34.95  inc GST    $28.59  $31.77  ex GST
Publication Date: 01/10/2013
ISBN: 9780071816212
Paperback
Reveals how customer recommendations in the digital space have radically transformed the way people buy - which means you need to come up with new methods to reach customers and improve your products. This title provides what you need to seize the competitive edge and grow your company.
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Strategic Relationships at Work
Strategic Relationships at Work
Creating Your Circle of Mentors Sponsors and Peers for Success in Business and Life
by: Wendy Murphy
$33.25  $36.95  inc GST    $30.23  $33.59  ex GST
Publication Date: 01/08/2014
ISBN: 9780071823470
Paperback
Relationships That Matter explains why mentoring works, why leaders need multiple mentors, and how to identify potential mentors and proactively develop mutually beneficial relationships with them. It provides actionable advice that applies across the many stages of a career.
In Stock
The Power of Visual Storytelling How to Use Visuals Videos and Social Media to Market Your Brand
by: Ekaterina Walter
$37.75  $41.95  inc GST    $34.32  $38.14  ex GST
Publication Date: 01/04/2014
ISBN: 9780071823937
Paperback
Shows you how to grow your business and strengthen your brand by leveraging photos, videos, infographics, presentations, and other rich media. This book delivers a powerful road map for getting started, while inspiring new levels of creativity within organizations of all types and sizes.
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YouTube Marketing Power How to Use Video to Find More Prospects Launch Your Products and Reach a Massive Audience
by: Jason Miles
$26.05  $28.95  inc GST    $23.68  $26.32  ex GST
Publication Date: 01/01/2014
ISBN: 9780071830546
Paperback
YouTube is one of the world's most popular website - which makes it one of the best marketing tools on the planet. This title shows you how to get up and running on YouTube and offers best practices for using itto drive traffic to websites to increase sales. It provides expert tips on how to design a powerful YouTube strategy.
In Stock
How to Build a Billion Dollar App
How to Build a Billion Dollar App
Discover the secrets of the most successful entrepreneurs of our time
by: George Berkowski
$29.69  $32.99  inc GST    $26.99  $29.99  ex GST
Publication Date: 04/09/2014
ISBN: 9780349401379
Paperback: 480 pages
Published In: United Kingdom
Apps have changed the way we communicate, shop, play, interact and travel and their phenomenal popularity has presented possibly the biggest business opportunity in history. In How to Build a Billion Dollar App, serial tech entrepreneur George Berkowski - one of the minds behind the internationally successful taxi hailing app Hailo - gives you exclusive access to the secrets behind the success ...(view full description)
In Stock
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