PRIVACY POLICY
Unibooks is a retailer, which trades utilising the internet
through its website and in stores around Adelaide. Information about us can be
obtained by logging on to our website
www.unibooks.com.au or by contacting our Privacy Officer:
Phone 08 8125 5100
E-mail
We collect, use, disclose and
hold personal information in accordance with the Privacy Act 1988
We will let you know:
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When we collect information
about you
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What information we collect and
hold about you and why we collect such information.
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How that information is used by
us and the organisations, or types of organisations that the information would
usually be disclosed to
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If the law requires the
collection of such information
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The consequences, if any, of
you not disclosing such information
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That you can access such
information and how you can access such information
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How you can correct such information
if it is not correct
Unibooks does not collect
personal information unless it is necessary for us to carry out our functions
and activities as a retailer. We only collect such information by lawful and
fair means and in an unobtrusive way. You may provide us with personal
information about yourself or others each time you contact us by phone, fax,
letter or email. We need to use this information to provide you with our
services and/or products
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Disclosure
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We will use and disclose your personal information for the
primary purposes of our business as a retailer or a related purpose such as
marketing, where you consent to such disclosure or such disclosure is
permitted by the Act. In addition we use such information to market to you
products and services offered by Unibooks unless you have indicated that you
do not wish to obtain such marketing offers or material. Such a request can
be made to the Privacy Officer. We will in such circumstances only use the personal
information provided for the sole purpose of providing the service you have
requested. Unibooks may utilise the services of contractors from time to time
for the purposes of marketing and undertaking services as promoted by
Unibooks. Your personal information will only be provided to these businesses
for the purpose of ensuring that our services are marketed to you or to
enable a service to be provided to you. We will not otherwise provide your
personal information to a third party without your approval.
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Security
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The personal information you have provided to us will be kept
confidential and secure and will not be accessible for unauthorised use,
amendment or disclosure. Only Unibooks staff who have been trained on our
privacy policy will have access to such information. You are able to access
the personal information we hold about you at any time by contacting our
Privacy Officer by phone, fax or email
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Accuracy
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We will reasonably attempt to ensure that the personal
information we hold about you is accurate, up to date and complete. To assist
us to do this please provide us with the correct information and inform us if
your details have changed. This can be done by providing us with details of any
changes to your information in person, by fax or email. If we deny you access
or deny a request for correction we will provide you with reasons why we have
denied you access or corrected such information in the circumstances
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Full policy
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Due to the importance of your privacy, our privacy policy will
be reviewed and monitored regularly. A full copy is available by contacting
the Privacy Officer
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Complaint process
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If you are concerned with the way Unibooks has handled your
personal information, please contact our Privacy Officer with your complaint.
We will make available to you a privacy complaint form, which you will be
required to complete and return to us. This will ensure the prompt
investigation of your complaint. If we have not handled your personal
information in an appropriate way we will take steps to remedy your concerns
promptly. If you are still concerned, you may contact the Privacy
Commissioner.
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Associated privacy statements
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As a reseller of academic products we are required to collect
additional information on behalf of our suppliers. Details of these
statements are listed below. Unibooks collects personal information
about you to verify your identity when you buy a Symantec product. Unibooks
Privacy Statement is described above. Unibooks will share your personal
information with Symantec Ltd. who will use it to provide paid support, if
applicable, and for general audit purposes. Symantec's Privacy Policy tells
you how Symantec usually collects and uses your personal information and how
you can ask for access to it.
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For a PDF copy of Unibooks' Privacy Policy
click here
You will need Adobe Acrobat Reader.