Organizations are fundamental human institutions, yet all too often they are seen as mindless, heartless machines. In this text, Bob Garratt demonstrates the business value of treating people as unique individuals with energy, experience and commitment, rather than faceless minions.

How management can effectively rid themselves of 'monkeys' -- other people's responsibilities that cling to them and prevent them managing efficiently.

The secrets that experts and top professionals use to get things done.

Looks at exactly how psychopaths work in the corporate environment: what kind of companies attract them, how they negotiate the hiring process, and how they function day by day. This work reveals the subtle warning signs of psychopathic behaviour and shows how to protect yourself and your company before it's too late.